1) Visit the Expert Consultations page and click the “Book now!” button to book
2) That will take you down the page to the booking section, where you can select the date you wish to book by clicking on one of the available dates (indicated by a gray square) in the calendar
3) Choose the time slot you’d like to book by clicking the green “Next” button
4) Complete the form
5) Click the “Schedule Meeting” button — you will be taken to the Checkout Page
6) Click the “Buy with Credits” green button
7) You will arrive at a Credit Swap page where you will see your current credit balance, and some instructions to follow. After reading them, scroll down the page to find the button relating to the number of credits you’d like to use. If you don’t have the full number of credits needed for an Expert Consultation, you can swap as many credits as you have in your account, and pay for the balance of the cost of the consultation with your credit card
8) You will receive an email with a success message and a large green “Purchase Expert Consultation” button. Click it, and you’ll be taken back to Checkout
9) At Checkout, you will see a confirmation that the coupon has been applied (according to the number of credits you swapped)
10) Complete your billing details, agree to the terms and conditions, and click the green “Place Order” button
11) Once the payment has processed you will arrive at a Confirmation Page
12) You will receive 2 emails:
a) An invoice confirming that your order is complete
b) An email confirming the date, time and zoom details for your Expert Consultation
13) If you do not receive the emails you expected, or you get stuck at any point in this process, please email [email protected] and we will help you with your order